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Gradual City Hall Reopening

Post Date:05/15/2020 3:01 PM

 City Hall Gradual Reopening

Starting Monday, May 18, 2020, Rolling Hills Estates City Hall will begin its phased reopening on a limited basis and in line with the County of Los Angeles Department of Public Health guidance. Our top priority is preventing the spread of COVID-19 and ensuring the health and safety of our community and staff.

What we are doing to protect the community and staff: 

Visitors to City Hall will be seen by appointment only. Appointments can be made by viewing our staff directory and coordinating with the relevant staff member accordingly or contacting (310) 377-1577.

Only one individual/household will be permitted to enter City Hall for their pre-scheduled appointment. Those waiting for a scheduled appointment are invited to wait outside of the building and remain at least six feet from other individuals waiting.

While appointments for in-person transactions will be available beginning next week, City staff has developed many alternatives to in-person service to the community including electronic or telephonic options to support your need.

In addition to the above modifications, the City has installed glass partitions at our front-facing counter; the front door will remain open during business hours to prevent the touching of the door handle; Staff will always conduct business while wearing a face covering and maintaining at least a six-foot distance from visitors. The same will be required of visitors.

Please note: If you have fever, a cold, or flu-like symptoms, please postpone your visit. Protect your family and friends. Protect our employees.


For the safety of the public and staff, we are now accepting planning applications/plans electronically. Please call 310-377-1577 ext. 105 or visit our website, for more information on the submittal process.

Planning is available by appointment only, Monday through Friday from 7:30 AM to 4:30 PM. To schedule an appointment, please contact Carol Corea, Administrative Assistant at 310-377-1577 ext. 105 or by e-mail at

Electronic submittal of plans is strongly encouraged, however, if submittal of hard copy plans is necessary, an area will be provided inside the City Council Chambers for plan drop-off and pick-up. The plans will be quarantined for 48 hours before staff will review them. You will be notified once your plans are ready for pick-up. Please label the plans with contact information and any questions you would like specifically addressed.

Thank you for your understanding during this time.

City Recreation Facilities Update 

Los Angeles County Department Public Health’s revised Safer at Home Order is now permitting Tennis Courts and Equestrian Centers be open with restrictions.  The City is actively working to open City facilities in accordance with these important public health precautions in place.

Specific restrictions and safety guidelines required at these park amenities in accordance with the health officer order include, but are not limited to:

Tennis Courts – EFFECTIVE, MONDAY, MAY 18

  • Advanced Reservations recommended
  • Exact change or checks are requested for payment of fees to be paid utilizing an outdoor facing window.
  • Only singles play will bepermitted. No Doubles.
  • Physical distancing of six (6) feet must be maintained at alltimes.
  • Eachparticipantmustbringtheirownbucketofballswiththeirinitialsoneachball.Participantswill only be permitted to handle their own tennis balls.
  • Participants will be required to wear face coverings at all times except duringplay.
  • Bring your own water and hand sanitizer or disinfecting wipes to wash and sanitize handsfrequently.
  • Players are requested to play only one-hour to provide access to other players.
  • Private lessons are allowed through the City’s contractor using proper physical distancing techniques. Both the student and instructor will be required to wear face coverings. No lessons involving two (2) or more tennis students are allowed.
  • During this modified opening, during the afternoons Mon-Fri, tennis courts will be available primarily for private lessons through the City’s contract Tennis Pro.
  • Learn about the new tennis precautions by viewing this video:

    Equestrian Centers/Arenas – EFFECTIVE, SATURDAY MAY 16

  • Physical distancing of six (6) feet is required at alltimes.
  • Face coverings are required at all times while in the common areas, including parking lots andstables.
  • Face coverings are not required during riding so long as physical distancing ismaintained.
  • Facility operator and staff shall wear a face covering and gloves at alltimes.
  • Rides(Horsestring)willbeasinglefileandamaximumoffour(4)ridersat atimewhilepracticing physical distancing. This is for trail useonly.
  • Private horse lessons will require proper physical distancing, and both instructors and students must wear face coverings at alltimes.
  • Lessonsshallbeamaximumoftwo(2)participantsatatimeandconductedinaroundpen.Round pen must be large enough to allow for physical distancing duringlessons.
  • Maximum number of riders in a round pen shall be determined by the size of the pen. At all times, round pens must be large enough to allow for physicaldistancing.
    • Only one (1) horse and one (1) boarder will be allowed within the wash racks at atime.
  • All boarders must use their own wash rack supplies, and hoses will be sanitizedregularly.
  • Payment of any fees shall be done on-line and/or utilizing an outdoor facing window or door.

Adherence to guidelines and precautions is critical to safely operate these open facilities and we ask that you continue to do your part during this transition stage with COVID-19.